The official companion guide to
Root Cause Analysis with Corrective
will help readers understand the basic process for root cause analysis.
It is a handy reference book that teams will refer to again and again when
trying to get to the root cause of problems. The book walks the user
through the steps of forming a problem solving team, finding the root cause,
fixing the root cause and finalizing the solution. The book also
presents a number of barriers that prevent good root cause analysis and how
to overcome those barriers.