Unit 1: Statistics Primer
Explain what variation in a work process is and why it is
Describe key techniques for measuring variation - visual
display and mathematical.
Identify key patterns of variation and
explain what causes them.
Unit 2: Using Control Chart
Understand the purpose of a
Identify key parts of a control
Know how to collect and plot
data on a control chart.
Be able to interpret and take
action using a control chart.
Unit 3: Process Capability Basics
Describe what is meant by a
Contrast the difference between
an “in-spec” process and a “capable process.”
Identify and explain the three
main measures of process capability.