Lean for Business Processes

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Course Objectives

  • Understand the Seven Wastes and be able to actively support efforts to reduce them.
  • Recognize value-added from the customer’s perspective.
  • Use Brown-Paper Flowcharts, Workflow Diagrams and Value Stream Maps to document current processes.
  • “Question” workflows to identify non-value-adding activities and tasks.
  • Develop a plan to simplify and streamline workflows.
  • Support a 5S effort in their work area.
  • Understand the power of error-proofing to prevent future problems.
  • Assist a Business Process TPM effort.
  • Be able to track macro measures of the Lean initiative.