FMEA Training for Business Processes

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Course outline

Unit 1 - FMEA Overview

Lesson 1

Introduction
  • An overview of what an FMEA is; how the FMEA process works; and why an FMEA is used.

Lesson 2

Purpose of an FMEA
  • An explanation of how an FMEA helps identify risks, prioritizes the risks relative to one another, and focuses efforts on an action plan to reduce the risks.

Lesson 3

Tie to Quality Standards
  • Understand how FMEAs and Quality Standards (such as ISO 9000) are linked.
  • Be aware of guidelines in Quality Standards that refer to the use of FMEAs.

Lesson 4

DFMEA or PFMEA?
  • An explanation of the differences between a Design-FMEA and a Process-FMEA.

Lesson 5

The FMEA Process
  • A preview of the 10 steps used to conduct an FMEA. The same basic steps apply to both a DFMEA and a PFMEA.

Lesson 6

Assembling an FMEA Team
  • Helpful hints on assembling an effective FMEA team.

Unit Test

Challenge

An assessment of the learnerís progress in this unit.

Unit 2 - Process-FMEAs

Lesson 1

Process-FMEA Scope
  • How to clarify the scope for a PFMEA.
  • Details on how to use the PFMEA Scope Worksheet.

Lesson 2

10 Steps to Conduct a PFMEA
  • Step-by-step directions on conducting a PFMEA.
  • Guidance on the use of the FMEA Analysis Worksheet.
  • Techniques for customizing the Severity, Occurrence, and Detection Ranking Scales for a PFMEA.

Lesson 3

PFMEAs & Control Plans
  • Using the PFMEA Analysis to develop a proactive Control Plan.

Lesson 4

Getting More Out of Your PFMEA
  • Tips on the best times and places to conduct a PFMEA.
  • Tips on how to use the results of an FMEA to trigger continuous improvement.

Lesson 5

PFMEA Example
  • An example of the application of a PFMEA, working through all 10 steps.

Unit Test

Challenge

An assessment of the learnerís progress in this unit.