8D Problem Solving



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8D Problem Solving


Intended Audience 

All employees who are involved in making improvements in their jobs and working on teams.

Time To Complete

5 hours (0.5 CEUs)

What is 8D Problem Solving?

8D Problem-Solving (Eight Discipline) is a step-by-step problem-solving methodology popularized by Ford Motor Company.  With the 8D problem-solving process (or Global 8D as Ford calls it), project teams are chartered to address and solve problems by uncovering and eliminating the root cause of the problem.

Also Available:  The Basics of DMAIC

8D Problem-Solving Online Training

This course teaches learners how to solve problems in a team setting using the 8D (8Discipline) problem-solving method. Each of the eight steps is presented and explained in detail.  The course includes tutorials on dozens of problem-solving tools that help identify, analyze and fix problems.

Also Available in Spanish and Portuguese


This Training Enables Learners To...

  • Understand and use the 8D process to solve problems.
  • Work on and contribute to a problem-solving team.
  • Apply the appropriate problem-solving tools throughout the 8D problem-solving process.

Recommended Prerequisites

  • Learners should have a specific team problem-solving project in mind to work on before taking this course.

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  • Root Cause Analysis with Corrective Action - Leads the learner through a four-step process to get to the root cause (source) of problems to eliminated problems for good.










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