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Quality Improvement Fundamentals

 

Intended Audience 

Anyone responsible for making improvements in their jobs or on teams.

Time To Complete

2 hours (0.2 CEUs)


Why are The Basic Quality Improvement Tools so Powerful?

All processes generate data and that data can help us better understand our processes so that we can make informed decisions on how to improve or “fix” them. If we use data display tools, those tools help present the data in the form of a “picture” that provides valuable clues about what is happening with the process and its outcomes. Quality Improvement Fundamentals focuses on gathering data and using that data with eight powerful data display tools. The eight tools all use display techniques that literally turn the data into pictures.

Quality Improvement Fundamentals Online Training

This targeted training makes a strong and compelling case for using data to analyze problems and make decisions.  Learners are introduced to 8 Quality Improvement Tools that will enable them to easily collect data, uncover clues and fix problems either on their own or in teams.  This course doesn't support any particular methodology, but rather focuses on the core tools and techniques that are at the heart of any problem-solving process.  For training on specific problem-solving methodologies please check out 8D Problem-Solving online training or The Basics of DMAIC online training.

This Training Enables Learners To...

  • Collect meaningful data.
  • Analyze data to uncover clues and learn more about a process and its problems.
  • Use data to get to the root cause of an issue.

Recommended Prerequisites

  • Learners should have an interest in making improvements in their jobs.

You May Also Be Interested In...

  • Introduction to Mistake-Proofing - Online training is designed to introduce learners to the prevention-focused mindset that is the cornerstone of mistake-proofing and to familiarize learners with the concepts, tools, techniques and terminology used to formulate (and evaluate) mistake-proofing solutions.
  • 8D Problem-Solving - Step-by-step training in how to work on a problem-solving team follow the 8D methodology including tools and techniques that are used in each step.

  • The Basics of DMAIC – Web-based training on how to solve problems using the DMAIC (Define-Measure-Analyze-Improve-Control) process.

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