All employees who are involved in
making improvements in their jobs and working on teams.
Time To Complete
5 hours (0.5 CEUs)
What is Root Cause Analysis (RCA)?
Root cause analysis (RCA) involves searching backwards from an
undesirable effect (or problem) to its cause(s) and
addressing those causes. While the term "Root Cause" implies
that there is a single cause for a problem, often multiple
causes interact and work together to trigger the problem.
The root cause analysis task is to identify potential
causes, determine which cause or causes are root causes and
address those root causes to ensure the effect (the problem)
does not recur. Root cause analysis is important because if
a problem has occurred once, it most likely will occur
again. However, if the root cause is found and addressed,
future occurrences of the same problem CAN BE PREVENTED!
Root cause analysis and corrective action is the key to preventing future
Root Cause Analysis Online Training
Root Cause Analysis with Corrective Action online
training takes the learner through a four-step process for
uncovering and tackling sources of problems and defects so
that root causes can be addressed and the resulting problems
eliminated for good. This is a comprehensive, "how to"
course that will enables learners working alone or in teams
to find and fix the root cause of problems. For an
introduction to the terminology and process of root cause
analysis, please see Overview of Root
This Training Enables Learners To...
- Analyze a problem and uncover its root cause(s).
- Develop solutions to get rid of, fix or overcome root causes of problems.
- Ensure that solutions to problems stay in place and continue to work
- Learners should be involved in root cause analysis
or working on a problem-solving team so that what is
learned in the training can be immediately applied and
should have a basic understanding of the problem solving
process such as 8D Problem-Solving
or The Basics of DMAIC or the
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