Root Cause Analysis with Corrective Action

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Course Objectives

  • Establish an effective team environment.
  • Clarify what the problem is and is not.
  • Start a trail to the root cause starting with symptoms of the problem.
  • Use data and investigative tools to identify the root cause.
  • Employ decision matrices to select the most appropriate solution.
  • Initiate measure to ensure the gains made are held.
  • Recognize common barriers to root cause analysis and apply techniques to overcome those barriers.