Managers and supervisors who need
to have a basic understanding of RCA and CA principles.
Time To Complete
2 hours (0.2 CEUs)
What is Root Cause Analysis (RCA)?
Root cause analysis (RCA) involves searching backwards from an
undesirable effect (or problem) to its cause(s) and
addressing those causes. While the term "Root Cause" implies
that there is a single cause for a problem, often multiple
causes interact and work together to trigger the problem.
The root cause analysis task is to identify potential
causes, determine which cause or causes are root causes and
address those root causes to ensure the effect (the problem)
does not recur. Root cause analysis is important because if
a problem has occurred once, it most likely will occur
again. However, if the root cause is found and addressed,
future occurrences of the same problem CAN BE PREVENTED!
Root cause analysis and corrective action is the key to preventing future
Root Cause Analysis Online Training
Overview of Root Cause Analysis with Corrective Action
online training provides the learner with a basic
understanding of the principles and techniques of Root Cause
Analysis and Corrective Action. The course is ideal
for managers and supervisors who need to understand the
terminology and process of RCA without needing to know the
specific "how to" details. For more detailed
training on how to conduct root cause analysis, please see
Root Cause Analysis with Correction Action.
This Training Enables Learners To...
- Understand the importance of getting to the root cause of a problem to assure that it is eliminated for good.
- Recognize common barriers to root cause analysis and apply techniques to overcome those barriers.
- Because this is an overview course, no prior
experience is necessary.
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