What Champions Need to Know
Champions play several important roles in helping teams
successfully solve problems and complete projects. Key
responsibilities of champions are:
- Mentor, support and coach
- Remove obstacles
- Verify business alignment
- Keep projects focused
- Ensure timely completion
- Drive quantifiable results
However, to be effective there needs to be a supporting infrastructure
that addresses:
- Communications
- Training
- Project Management
- Metrics
- Best Practices
- Roll-Out
Just as a champion must help teams overcome obstacles and
roadblocks, the role of a champion is filled with pitfalls.
Champions can better prepare themselves to be successful in
their role if they are aware of and recognize common
pitfalls. Some of the most common pitfalls are:
- Getting intimately involved in activities of the team
- Not making time for the team in a timely manner
- Assuming rather than getting the facts
- Accepting "We've already tried that."
- Not leveraging the work of others
- Allowing bureaucracy to creep into the process
- Using intangible measures, not bottom line results
Checklists and Forms for Champions
*TIP: Use the 8D Worksheet or the DMAIC Worksheet as
the Project Closeout Report. Reference attachments when
additional information is merited.
Click here to read our Newsletter
that focuses on Champions.
NOW AVAILABLE! Training for Lean Six Sigma Champions
We are pleased to offer our newest course, The Role of a
Champion. This is a three hour course that includes
information on what champions do, the support systems they need, and
pitfalls to avoid. Click
here for more information on the
course. |
