Problem-Solving Tools

 

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Problem-Solving Tools

What You Need to Know About Problem-Solving Tools

"If the only tool you have is a hammer, every problem will look like a nail."

If problems were easy to solve, we already would have solved them!  And solving difficult, long-running problems starts with problem finding.  Luckily we have an arsenal of tools available to help us understand problems, tunnel through to the root causes, find rock solid solutions and get them implemented. 

These tools break down into six categories:

  • Data Collection and Organization Tools
  • Data Display and Analysis Tools
  • Decision-Making Techniques
  • General Improvement Tools
  • Process Mapping Tools
  • Project Management Tools
  • Statistical Tools and Techniques

Which Tools to Use When?

It depends!  When you are first learning to use the tools there is some trial and error.  Collect some data and analyze it and you realize it isn't helping you the way you expected it to.  OK, not a problem.  Tray another approach.  The more you use the tools, the more comfortable you will get with them and before you know it, you will start thinking about the right problem-solving tool to use immediately upon seeing a problem.

Data Collection & Organization Tools

Data Display & Analysis Tools

Decision-Making Techniques

General Improvement Tools

Process Mapping Tools

Project Management Tools

Statistical Tools & Techniques

 

 

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