Which Problem-Solving Course to Take?
Structured Problem-Solving models help teams because they provide a framework that all team members know to work within. Most problem-solving models can be traced back to the Plan-Do-Check-Act (PDCA) improvement cycle made famous worldwide by Dr. W. Edwards Deming. We offer courses based on two to today’s most commonly used models: 8D Problem-Solving and DMAIC Basics (Define, Measure, Analyze, Improve, Control). The course you choose will likely depend on the model used in your organization or team. Absent any strong ties to one model or another, we recommend 8D Problem-Solving.