Training Administration Help

Requesting More Credits

If you are running low on credits, it is easy to request a quote to purchase more credits.  Of course, you can always give us a call. This will describe how you can request a quote for more credits directly through QualityTrainingPortal.

Requesting a Quote for More Credits

Once logged in to QualityTrainingPortal, in the Administrator Menu, go to Subscription Details -> Subscription Info.

  1. Select the “Request” link for the subscription you wish to purchase credits for.
  2. Enter the number of credits you need.
  3. When you hit Update, an email will be sent to our support team and you will receive a copy of the email. We will send you a quote within 1 business day.

 

When it comes to customer service, we practice what we preach!

If you have questions or need help, call us or email us. Our official hours are weekdays 8am to 5pm EST, but you will often talk with a live person outside of those hours if you call. Calling from North America: Toll-free 800-810-8326 Calling outside of North America: 802-496-5888