Learner Help

Getting Started*

Starting your training is easy!  Just log in using the credentials you received in the course registration email.  If you haven’t already changed your password you will be prompted to do so. Then roll your mouse over the Learner Menu and select Assigned Courses.

This will show you all of the courses you have been assigned including those not started, in progress or complete.

To start any assigned course, click on the link for the course.

If you have several courses, this screen should help you prioritize your training activities and help assure that courses are completed on time.  You can also print out certificates for completed courses.

When it comes to customer service, we practice what we preach!

If you have questions or need help, call us or email us. Our official hours are weekdays 8am to 5pm EST, but you will often talk with a live person outside of those hours if you call. Calling from North America: Toll-free 800-810-8326 Calling outside of North America: 802-496-5888