What It Is Used For
- To show the physical flow of the work, people, or paperwork in a process.
When to Use It
- To help identify process steps that can be eliminated or improved.
- To show improvements in layout (“before” & “after” workflows).
- To help identify process bottlenecks.
- Any time there is a crossover point in the process workflow, that is evidence of waste in the process and should be looked at for improvement.
- Color-code the paths for people, paperwork, and the product itself.