Course Information
DMAIC Basics Training
Learners will be able to:
- Participate on a project team using the DMAIC methodology.
- Use tools and techniques to get to the root cause of a problem.
- Develop action plans to prevent the same problems from recurring.
About This Course
DMAIC Problem-Solving (Define-Measure-Analyze-Improve-Control) is a step-by-step problem-solving methodology used by many Lean Six Sigma companies. With the DMAIC problem-solving process, teams address and solve problems by uncovering and eliminating the root cause of the problem through a structured series of steps using data collection and data analysis tools and techniques.
DMAIC Basics online training consists of six lessons and a Challenge intended to allow learners to test their comprehension of the body of knowledge covered in the course. The course content begins with a short lesson introducing the five phases of the DMAIC project cycle. The five lessons that follow work through the Define, Measure, Analyze, Improve and Control phases sequentially.
- Learners should have a specific team problem-solving project in mind to work on before taking this course.
- English (EN-US)
- Chinese (simplified) (ZH)
- Czech (CS)
- French (FR)
- German (DE)
- Italian (IT)
- Japanese (no audio) (JA)
- Korean (no audio) (KO)
- Polish (PL)
- Portuguese (Brazilian) (PT-BR)
- Romanian RO)
- Russian (RU)
- Spanish (ES)
- Vietnamese (no audio) (VI)
Course Objectives
- Describe each of the steps of the DMAIC process.
- Learn how to use a structured process to solve problems.
- Work on a problem-solving team.
- Use data collection and analysis tools to find and solve problems.
- Ensure that solutions are robust, effective and continue to work.
Course Outline
Lesson 1 | Introduction
- What is DMAIC and how does it compare to other problem-solving models?
Lesson 2 | Define
- Establish a project (problem-solving) team and get the team started up.
- Develop the Problem Statement.
Lesson 3 | Measure
- Set up measurement systems so that the appropriate data needed to determine the root cause of the problem can be collected.
- Assess measurement systems to make sure they are reliable.
Lesson 4 | Analyze
- Use a systematic approach to collect, display, and analyze data to identify the root cause(s).
- Verify that the cause(s) identified is truly the root cause.
- Identify a solution to attack the root cause and correct the problem.
Lesson 5 | Improve
- Execute the problem solution.
- Develop simple and complex action plans.
- Use Gantt Charts to plan the implementation and monitor progress.
Lesson 6 | Control
- Ensure the solution is robust and well entrenched so that problem does not come back.
- Provide training and start audit practices to complete transfer of the solution to the process owners.
Challenge
- An assessment of the learner’s progress in this course.
4.7 out of 5 stars
Comments from Learners About This Course
- I personally enjoyed this course.
- DMAIC Basics is an excellent introduction to this quality oriented philosophy.
- Great content
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