Cost of Quality: Internal Failures

Defects Caught Internally

These usually require rework, repair or scrapping parts or goods.

Cost of Quality inputs for Internal Failures can be summarized under the following 4 categories:

• Rework, scrap or yield loss
• Extra operations
• Defect investigation
• Yield loss

Internal Failures include:

• Scrap
• Rework
• Expediting costs
• Excess labor
• Excess inventory