Cost of Quality (COQ) Resource Center

Cost of Quality: Prevention Costs

Efforts to keep defects from occurring

  • Cost of Quality inputs in the Prevention category often deal with focused improvement opportunities.
  • Many Prevention activities involve projects that target a specific recurring problem, yielding a solution that modifies how a process will be operated in the future.

Cost of Quality: Prevention costs

Prevention Cost of Quality inputs can be loosely grouped into four categories:

  • Training and education
  • Preventive maintenance (PM)
  • Work on improvement projects
  • Process engineering enhancements

Prevention includes activities such as:

  • Quality planning
  • Training
  • Process control
  • Mistake-proofing
  • Engineering enhancements