Is an Individual or a Team Needed?

The task can usually be solved by an individual if:

• The problem does not cross process or department lines
• The process involved is used by only 1-person
• The problem is relatively new
• The problem does not involve a high-risk business issue
• Technology experts or resources are not needed

A team is usually needed if:

• The problem crosses process or department lines
• The process involved is used by more than 1-person or 1-shift
• The problem has been around for a while
• The problem involves potentially high-risk business issues
• Technology experts or resources are needed