The task can usually be solved by an individual if:
- The problem does not cross process or department lines
- The process involved is used by only 1-person
- The problem is relatively new
- The problem does not involve a high-risk business issue
- Technology experts or resources are not needed
A team is usually needed if:
- The problem crosses process or department lines
- The process involved is used by more than 1-person or 1-shift
- The problem has been around for a while
- The problem involves potentially high-risk business issues
- Technology experts or resources are needed
