- Process capability compares the process output with the customer’s specification.
- The purpose of a process capability study is to compare the process specification to the process output and determine statistically if the process can meet the customer’s specification.
A capable process is:
- Stable and not changing.
- Can fit within the customer’s specification with a little extra room (usually 25%) to spare.
The less variation there is in a process, the more capable it will be of meeting the customer’s specification.
Capable AND Centered
- When using process capability as a means for measuring how well our process is producing compared to the customer’s requirements, it is not good enough to just make sure the process is capable; it must also be fairly well-centered.