Training Administration Help

Reminder Emails: Fully Automated

Fully-Automated Reminder Emails

This is our “set it and forget it” option. While there isn’t a lot of flexibility to it, you don’t need to worry about the task of sending out Reminder Emails on a regular basis. These emails get automatically sent out on Monday mornings around 7am Eastern US Time.

The emails are exactly the same emails that get sent out if the Training Admin sent reminders from the dashboard. There are two Reminder Types:

  • Due in 2 weeks: Training is incomplete or not started and is due in the next 14 days. Learners who fall into this category can get up to 2 emails. Once a course is complete the emails will stop.
  • Past Due: Training is incomplete or not started and was due in the past 90 days. Learners who fall into this category can get up to 12 emails. Once a course is complete the emails will stop.

What do the Reminder Emails Say?

See the Training is Due Soon Email
See the Training is Past Due Email

These emails cannot be modified.

If You Want to Set-Up This Option

Let us know if you want to set up this option. We will talk with you about nominating an Email Reminder Administrator, go over how the emails work and that’s it.  You can end the automated emails at any time just by letting us know.

When it comes to customer service, we practice what we preach!

If you have questions or need help, call us or email us. Our official hours are weekdays 8am to 5pm EST, but you will often talk with a live person outside of those hours if you call. Calling from North America: Toll-free 800-810-8326 Calling outside of North America: 802-496-5888
[class^="wpforms-"]
[class^="wpforms-"]