Learner Help


You can take individual courses or you may be assigned a curriculum of related courses for a more well-rounded understanding of broad, related set of concepts such as Core Tools or Green Belt Training. Any courses in your list of Assigned Courses that are a part of a curriculum will show the curriculum icon.

To learn which curriculum or curriculums the course is associated with, mouse over the ? icon (2).

To learn more about your status in the curriculum, click on the curriculum icon and you will be brought to the Assign Curriculums Screen. This will provide you with details on the curriculum and your status with the courses in the curriculum.  You can launch any course in the curriculum by clicking on the Course Title. When you complete the curriculum, you will see a Print Certificate link to print a certificate for the Curriculum.

When it comes to customer service, we practice what we preach!

If you have questions or need help, call us or email us. Our official hours are weekdays 8am to 5pm EST, but you will often talk with a live person outside of those hours if you call. Calling from North America: Toll-free 800-810-8326 Calling outside of North America: 802-496-5888