Learner Help

Logging In

When you are registered as a user you will receive an email with your login details.

To log in, you will need three pieces of information:

  • Corporate ID
  • Username
  • Password

All three of these are case sensitive.

If you don’t have your username and/or password, you can retrieve your username (1) or reset your password (2) from the login screen.  If you don’t know either, first retrieve your username and then, reset your password as you need your username to reset your password.

If you do not know your Corporate ID, you will need to contact us for that information.

When it comes to customer service, we practice what we preach!

If you have questions or need help, call us or email us. Our official hours are weekdays 8am to 5pm EST, but you will often talk with a live person outside of those hours if you call. Calling from North America: Toll-free 800-810-8326 Calling outside of North America: 802-496-5888