Learner Help

Text Doesn’t Display When Viewing in Foreign Language

Issue

You are taking a QualityTrainingPortal course in a language other than English. But, there is no text on the page as shown below in the red rectangles. If you click the Translation Off button, it displays the text, but it is in English.

QualityTrainingPortal Learner Text Doesnt Display

Solution

This is a problem related to caching. It could be caching on your computer or your network system.  You can try clearing your browser cache and relaunching the course to see if that fixes the issue.

Another way to solve this problem is to use the course in InCognito mode (Google Chrome) or InPrivate mode (MS Edge).