Learner Help

Why do I get logged out of my training?

For security purposes you will be automatically logged out of QualityTrainingPortal training after 1-hour of inactivity. If you have launched a module, you will not be logged out, regardless of how long you have been in the course. However, if you are on the course launch screen or any other screen in the LMS, that isn’t the training content, the 1-hour inactivity rule applies.

If you log directly into QualityTrainingPortal, this is what the logout screen will look like.

QualityTrainingPortal logout due to user inactivity.

If you are accessing the training through you company’s Learning Management System, you will see this message when you get logged out.

EspritLMS learner logout due to inactivity with and LMS-to-LMS connection.