Comparative Analysis – AKA “What Is – What Isn’t”

What It Is Used For

• To focus a problem-solving team on a problem.

When to Use It

• To help get to the root cause of a problem.

Important Notes

• It is just as important to answer what the problem isn’t as it is to answer what the problem is. This directs the problem-solving team on where to look for the root cause and where not to look.