Problem-Solving Resource Center

Current State Map

What It Is Used For

  • To analyze the how each step in a process is performing against its key measures.

When to Use It

  • At the start of an improvement initiative to show the steps in the process and the current performance levels for each step.
  • To help identify process steps that can be eliminated or improved.

Important Notes

  • This is used as the basis for a Future State Map that helps focus the organization on where improvements are needed.
  • The State Maps should show interactions with the supply chain and with customers as well as internal processes.

Current state map